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Gaining Stakeholders' Respect
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Substantial reduction of corruption - Transparency International Report 
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On Tax Facilitation 's Ranking improved to 32 in 133 countries (recent report)
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Improved performance - Revenue targets not only achieved but surpassed
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Increase in Tax to GDP ration by 0.3 % each year from 2004-05 as against agreed KPI's of 0.2 %
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Creating business friendly environment
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Introducing professionalism, integrity, teamwork, courtesy, responsiveness, transparency and fairness
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Facilitating and providing service to the taxpayers
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Reducing the cost of doing business
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Adversarial relations turned to mutual trust and confidence.
